To do that, Microsoft uses their cloud services to grab data from your Google account. Outlook 365 & 2016 has a different and indirect connection which syncs mail, calendar and contacts. That’s how Outlook for Windows connects to Gmail (using IMAP synchronization) for email only. Normally Outlook (Windows or Mac) connects directly to the mailbox and gets or synchronizes with the original mail server. Your Google password must be disclosed and saved by Microsoft to make this work. But it’s done in an indirect way which routes your data via Microsoft’s servers and adds delays as well as complications to the usual, direct Outlook connection. Microsoft is hyping an Outlook for Mac feature that synchronizes not just mail, but also calendar and contacts. But it’s not a simple link and there are so many ‘gotchas’ we wonder if it’s worth the trouble. To find out, search for your issue in Data migration & sync at Google Workspace Known Issues.Outlook 365 for Mac has a more complete connection to Gmail accounts which includes calendar and contacts. We might know about it and are working on a fix or can suggest a workaround. For more information on how to repair Outlook data files, consult this Microsoft article.
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